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BSU / PLAYER SUPPORT

Need backup?

Your partner is on the radio. We are here for everything else.

Effective date: 10 October 2026

Contact the studio

Email player support ↗

gaming@net-projekt.hr

Include your phone model, Android version, game version and what happened. A screenshot can help. Please avoid sending personal or sensitive information.

Field questions

How do I find and capture a ghost?

Turn your phone slowly while remaining safely in place. Follow the detector and vibration pulses. When the presence is found, hold still and press CAPTURE. Later locations have interference, so a visual range reading may not always be available.

Why does a location stay OPEN after a capture?

Many locations contain more than one spirit. Return for another hunt until the location is CLEARED. Captured spirits are shown on the location card and in COLLECTION.

Motion access is unavailable, or BEGIN HUNT stays disabled

Use RETRY MOTION ACCESS when shown. Check any motion permission in Android's app settings, and hold the phone a little flatter. A real device with working motion sensors is required; emulators and unsupported hardware may not provide usable readings.

I cannot feel vibrations

Check the device's vibration/haptic settings and any power-saving mode. Some devices have weaker vibration hardware. If haptics remain unavailable, send us your phone model and Android version.

What does BOOST SIGNAL do?

It briefly replaces the proximity text with a direction arrow. You have two uses across the run. Use it when interference makes the direction hard to follow.

How do I delete progress and scores?

Clear the game's app data in Android Settings → Apps → Boston Spectral Unit → Storage. This deletes local progress and scores. Manage Android backups separately. See the privacy policy for details.

Do I need an account or internet connection?

No account is required. The current game plays offline after installation. High scores are stored locally on your device.

Is it a real ghost detector?

No. Boston Spectral Unit is fictional entertainment. The entities and radio messages are part of the game, not measurements of real paranormal activity.

Play comfortably

Remain seated or safely in place. Do not play while driving, on stairs or near obstacles. You do not need to darken the room to play. The game contains frightening images, sudden sounds and visual effects; stop playing if you feel uncomfortable. Lower the audio volume before using headphones.

Privacy enquiries

Use the same contact address with “Privacy request” in the subject. No registration is needed to contact us. Read our privacy policy →

Net Projekt Games

Independent games. Uneasy nights.
Made in Kastav, Croatia.

Player supportPrivacy policyTerms of useNet Projekt ↗

Net Projekt d.o.o.
Trinajstići 94c, 51215 Kastav, Croatia
OIB: 74530974731

gaming@net-projekt.hr

© 2026 Net Projekt d.o.o. · A motion game by VEX